How do you find a trucking service you can trust? Look for these signs.
With so many trucking services and companies available out there today, it can be difficult to choose not only the most reliable service but also the one that best suits your business needs. In the trucking business, safe and prompt deliveries are high-priorities to satisfy customers. However, many business owners are interested in hiring the lowest-price service to decrease overhead. Owners need to hire a reliable trucking service that meets the criteria for safety, dependability, and costs.
Driver Interaction
First impressions matter in every business and industry, even trucking. On a personal level, the driver needs to present themselves in a friendly and professional manner to earn a business’s trust. When you entrust your products to the truck driver for doing their job correctly, you’ll be more confident with your decision if you know the driver, at their core, is a competent worker and a reliable person.
Paperwork
You’ll want to make sure the carrier company has the adequate insurance documentation in place and that the drivers have the appropriate licensing for each state the truck will be traveling through. If your business requires the shipment of unusual cargo, like food items or hazardous materials, be sure that the trucking service has the clearance to fulfill these deliveries. Honest trucking companies are upfront about their safety records, but you can check these for yourself through the state transportation department records.
Working Equipment
If you aren’t able to investigate the trucking equipment, or you are unfamiliar with the best practices, be sure to ask the carrier company how they maintain their fleets. Their quick and confident answers should indicate they have detailed plans in place for the maintenance of their vehicles, and that they take this part of the job seriously. Business owners need to trust trucking services using up-to-date equipment to avoid any delivery snafus. While trucking insurance can reimburse your company for lost or damaged goods, it can create a negative impression on your own business’s reliability when your deliveries are delayed.
References
If you want some more assurance that the trucking service has a trusted reputation, don’t be afraid to ask for recommendations from their past customers. Ideally, they can give you honest advice and insight about their experience working with the carrier. Furthermore, it can be helpful to seek the references or information from other business owners from your industry to get a closer understanding of how the carrier’s service impacted them. Perhaps you need some particular insight on the carrier’s temperature-controlled deliveries or flatbed services.
For All Your Trucking Needs
Follow us here at Evan Transportation to get more updates on driving tips and the trucking industry. Evan Transportation provides trucking and transportation services for clients throughout the Mid-Atlantic region. All of our drivers and staff are offered competitive salaries, benefits, and are guaranteed to be home every day. Interested in finding out more? Visit us online or give us a call at 443-673-3365. For even more information, visit us on Facebook, Twitter, Pinterest, and LinkedIn.
Tags: business owners, carriers, trucking companies, trucking service